Category: Communication Skills Training

Mastering The Art Of Public Speaking

Stepping into the Role: A Person Giving a Speech

There’s a palpable electric energy in the air as all eyes turn to the stage. There stands a person, ready to share something of value to an audience. This is not just any person, this is a person about to give a speech. The key characteristic that sets this person apart is their willingness to embrace the art of public speaking.

At its core, public speaking is about effectively communicating thoughts and ideas to an audience, but there’s more to it than that.

First and foremost, the preparation is vital. A well-structured speech eliminates potential fluff and keeps the speaker on track. It’s not just about writing an impressive script; the person giving the speech must understand the subject in depth. A deep understanding enables them to confidently answer impromptu questions, highlight key points, and effectively engage with the audience.

Understanding the audience is an equally critical aspect of preparation. Anticipating the audience’s perspective, expectations, and probable questions can drastically improve the quality and effectiveness of the speech. Part of the task is to construct the speech content that is easily comprehensible and resonates well with the audience, ensuring that the message is received as intended.

Then we come to the delivery, which involves more than just reciting the rehearsed words. The way a person presents themselves, their body language, voice modulation, and the pace of their speech play a tremendous role in making the speech more engaging and effective. Mastery of these elements can turn even a potentially dry topic into an engaging presentation. And to master these elements, practice is fundamental.

Of course, the fear of public speaking is a reality for many individuals. It’s natural to feel nervous when facing a large group of people. But understanding that it’s okay to make mistakes and learning from them is an integral part of the journey to becoming a good speaker.

The fear factor can be reduced over time with repeated exposure and practice. In fact, repeatedly facing and overcoming the fear can dramatically improve a person’s confidence, not just in public speaking but in many other aspects of life as well.

Certainly, being a person giving a speech has its challenges, but overcoming these challenges can yield great rewards. A good speech can inspire, persuade, inform, and entertain. It can change perspectives and provoke thought. But perhaps the most significant reward for the speaker is the personal growth that comes from mastering such a complex and valuable skill – public speaking.

To conclude, giving a speech is not just about standing in front of a crowd and talking. It’s about engaging an audience, sharing thoughts and ideas effectively, overcoming fear, and growing as an individual. So, the next time you find yourself as a person standing on that stage, embrace the opportunity. Remember that every great speaker was once a nervous beginner who dared to step into the spotlight.

Using Sales Training Seminars For Negotiation Skills Training

Using Sales Training Seminars for Negotiation Skills Training


Mark Jankowski

There is a range of options found today to help with sales training for any field. When you are working on negotiation skills training, you will quickly find that there can be many choices for getting the skills that are needed. However it is also important that you understand which methods to use at what time.

Consumers today are not as quiet about what they want and are willing to negotiate for the best price that they can. If the sales person is not negotiating with them correctly, they are likely to simply walk away from the purchase and go elsewhere. This means that your sales personnel need to know what techniques will work and how to use them properly to close the deal.

Because you need to learn which technique to use for different responses, getting the opportunity to practice is important. There are a number of things to consider when you are looking at the training that is available. While some of the options are simply quick courses, they are not likely to help you understand what methods will work best at specific times.


Deciding on these different choices means that you can help your sales staff with their sales rate which in turn will help increase your bottom line. Organizations that operate on profits find this is very important. Making sure your staff has every option available can be incredibly helpful for improving their sales profit as well as increasing your overall sales.

The options for training that you will discover at Shapiro Negotiation Institute allows for the teaching of the different methods as well as an opportunity to see the different techniques at work. This step is very important to help the staff understand what to do when a certain reaction is obtained. Different people are expecting different things from sales people and you won t discover this until you begin the process.


negotiation skills training

is easy enough to do today but learning how to use those skills can be difficult. You want to have the option to practice what you learn before you put it to the test. This helps you to close the deal when you are working with the customers and helps with the understanding that you will need to know what methods to use.

Sales training seminars

are available to help with a number of things these days. Making sure that your staff is fully prepared to deal with different things while they are on the job is very beneficial to them as well as to your profit margin. Helping prepare them for the job will be beneficial on both sides of the spectrum.

Shapiro Negotiation Institute offers a unique approach to

sales training

by providing participants with a systematic approach based on experience and research. Our programming is delivered using in an engaging and dynamic approach and customized for maximum impact.Visit

today for more information.

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Hygiene Guide For Bartenders

Submitted by: Ryan Barm

These are a range of standards to remember regarding cleanliness and safety measures in a public bar. It is easy to forget that these standards are also laws in many states which is why they need to be mentioned for the protection of your coworkers, yourself, and even your customers! Losing a customer can be as simple as not following these guidelines on a single shift.

Before each shift make sure your personal hygiene is taken care of. Your clothes, hair, and revealed skin should look well-kept. The better you look, the more it will reflect in tips. You want to be sure you have fresh breath, and smell good as well. The distance between you and the customer is less than you think. They will be able smell any bad odors you may be giving off. So if you just left the gym or woke up from a nap, clean yourself up before heading to your shift.


Keep your bar clean and organized so that customers have no reason to turn away. Always wash and shine bar equipment like bar spoons and cocktail strainers once you’ve used them before serving the next drink. You should wash your hands often and dry them – particularly just after contact with citrus garnishes. You’ll avoid scaling of the hands and the transfer of bacteria.

Take a look at your your hands – especially your fingernails. Customers can always see them and will notice if they re particularly dirty. Keep your nails cut short and try to have any noticeable smudges on them. They re hands for goodness sake, but they also touch everything you serve up. Use neutral nail polish colors so the focus is on you and your drinks instead of your bright nail polish. Avoid overfilling glasses. It will end in spills which can get on the customers clothes or all over the bar. If it ends up on the floor then it encourages slips which can be a safety hazard. Do yourself a favor and leave room in the glass so the customer can safely carry it from point A to point B.

Try to remember the most important rule in the food and beverage industry, Always be doing something. You should never find yourself saying, There s nothing to do. It is the fastest way to get yourself fired. If you don t have customers approaching the bar look around, you can find several things to do in your downtime. Are the liquor bottles organized, with labels all facing the same way and clean on the outside? When was the last time you polished all of the pint and wine glasses? Can you arrange your station so that it is easier to use when you finally get a customer? How about used napkins, glassware, and straws around the bar? This rule of thumb can be used by servers, barbacks, and bartenders alike. Always find something to do and make yourself useful. Otherwise you may be seeing your way out of a job.

Remember to be proactive regarding cleanliness. The importance cannot be stressed enough. Both your employer and your customer will appreciate the effort made.

About the Author: You can get more tips and tons of information at

. Everything is available free, like the mixology how-to’s and a bartenders guide.


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