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Airline Passenger Complaints: Poor Service, Bad Food, Lost Luggage.. Enough!

Airline passenger complaints have always been increasing over the period of the time. The discontentment has been on the rise because of the experience that had to be memorable for the passenger went wrong for all the wrong reasons: mechanical problems, poor service, bad food, lost luggage, or any of a number of other problems that result in a significant inconvenience or financial loss. If you experience this kind of problem with your airline, you may want to deal with it by lodging a complaint with the airline or to one of the authorities that oversee air transportation.

Airline passenger complaints should be dealt with immediately. However taking the right steps is the key to the complaints. Therefore educating one about all the possible resources to resolve the problem should be the foremost step to deal with it.

Whenever you can identify a problem on the spot, your best option to file Airline passenger complaints will usually be to bring it to the airline’s attention and give them a chance to resolve the issue. If you are at the airport, then contact the airline’s customer service representatives, a manager, or some other employee who has the authority to immediately take care of your problem. If you are in flight, then contact the head flight attendant.

COMPLAINING:When passengers comment on airline service, most airlines do listen. They analyze and keep track of the complaints and compliments they receive and use the information to determine what the public wants and to identify problem areas that need special attention. They also try to resolve individual complaints.

Like other businesses, airlines have a lot of discretion in how they respond to problems. While you do have some rights as a passenger, your demands for compensation will probably be subject to negotiation and the kind of action you get depends in large part on the way you go about complaining.

If you can’t resolve the problem at the airport and want to file a complaint, it’s best to call or write the airline’s consumer office at its corporate headquarters. Take notes at the time the incident occurs and jot down the names of the carrier employees with whom you dealt. Keep all of your travel documents (ticket receipts, baggage check stubs, boarding passes, etc.) as well as receipts for any out-of-pocket expenses that were incurred as a result of the mishandling.

[youtube]http://www.youtube.com/watch?v=LCVYR009Rpw[/youtube]

Here are few guidelines that a passenger should keep in mind while complaining to the airline

* Type the letter and, if at all possible, limit it to one page in length.

* Include your daytime telephone number (with area code).

* No matter how angry you might be, keep your letter businesslike in tone and don’t exaggerate what happened. If the complaint sounds very vehement or sarcastic, you might wait a day and then consider rewriting it.

* Describe what happened, and give dates, cities, and flight numbers or flight times.

* Send copies, never the originals, of tickets and receipts or other documents that can back up your claim.

* Include the names of any employees who were rude or made things worse, as well as anyone who might have been especially helpful.

* Don’t clutter up your complaint with petty gripes that can obscure what you’re really angry about.

* Let the airline know if you’ve suffered any special inconvenience or monetary losses.

* Say just what you expect the carrier to do to make amends. An airline may offer to settle your claim with a check or some other kind of compensation, possibly free transportation. You might want a written apology from a rude employee or reimbursement for some loss you incurred-but the airline needs to know what you want before it can decide what action to take.

* Be reasonable. If your demands are way out of line, your letter might earn you a polite apology and a place in the airline’s crank files.

If you follow these guidelines, the airlines will probably treat your complaint seriously. Your letter will help them to determine what caused your problem, as well as to suggest actions the company can take to keep the same thing from happening to other people.

In response to airline abuse and irresponsible behavior, this book will guide you with specific tools to file a complaint against airlines, talk about actual cases against airlines, laws and statutes, writing to your congressman about any concerns regarding mistreatment by airlines and inform you of different cases of airline related offenses.

This best selling book will teach you how to sue an airline, get legally compensated and show that you will not tolerate airline abuse. This 50 page comprehensive step by step book that will guide you in properly filing an airline complaint and receiving the compensation you deserve because of being mistreated by the rude, irresponsible, ignorant and careless behavior of airline staff.

Article Source: sooperarticles.com/travel-articles/air-travel-articles/airline-passenger-complaints-poor-service-bad-food-lost-luggage-enough-2024.html

About Author:

Sunil is a frequent traveler who at one point travelled over 95% of the year for four straight years as a corporate consultant. He has racked multi-million miles of air travel and has reached elite status with several airlines Step by Step instructions on How To Sue an airline and Win.Author: Sunil s

Australia/2005

[edit]

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CNet News launches reader wiki

Saturday, July 2, 2005

As an experiment in the use of wiki technology for news, CNET News has launched a web site where readers can collaborate with other readers to predict the future of India‘s technology industry, collectively supplementing a CNET report on India published on June 27, 2005.

The wiki uses Wikipedia‘s software, MediaWiki, with a custom design. Editing is not restricted. The wiki was set up by Andrew Lottmann of the technical production team at CNET News.com. “I would love to know if readers feel this wiki is a good medium for feedback or even ‘citizen journalism’ on News.com”, Lottman stated in his user profile.

As of July 2, 2005, the wiki was still relatively inactive, with only one “legitimate content page” and 176 page edits according to the site’s statistics. [1]

Retrieved from “https://en.wikinews.org/w/index.php?title=CNet_News_launches_reader_wiki&oldid=1109123”

Get The Right Team For Moving Day

byAlma Abell

As if relocating to a new home wasn’t an emotionally challenging experience already, hiring the services of a bad moving team can add to the stress, hassle and costs of the move. Get it right by looking for a better one out of the moving companies in Oak Park IL. Here’s how:

Prepare a moving inventory

A reputable moving company will always take an inventory of all your belongings. That’s why preparing a list can help speed things up. However, expect the estimator to go over all the items on the list with a walkthrough. If the estimator doesn’t or isn’t as thorough as s/he should be, that could be a marker for a less than stellar service.

[youtube]http://www.youtube.com/watch?v=6pNYb6pyi1E[/youtube]

Don’t pay a huge deposit

It’s normal for some moving companies to charge a deposit for the move. But if the fees are about 20 percent of the total bill or more, be wary, says Moving. You might be falling for a scam. Look elsewhere.

Get references

Don’t be afraid to request for references. Companies that are proud of the work they do and the service levels they provide will have that list ready in no time. That’s a good indication that you’re hiring the right one.

Call those numbers

Don’t consign those references to your desk drawer, though. Put them to good use. Call the numbers up. Reach out to previous clients and ask them about their moving experience with the firm. Will they recommend the company or use its services again? This gives you good insight into whether you’ve found the right moving team or not.

Consider quality

Delayed, destroyed or lost belongings – that’s the kind of service you can expect if you hire cheap. By choosing reputable moving companies in Oak Park IL, you can count on a professional and trustworthy team to demonstrate excellent handling practices and standards.

Internet group Anonymous hacks No Cussing Club’s website, owner’s e-mail account

Friday, January 23, 2009

Wikinews has learned that the internet group known only as “Anonymous” has hacked the website of the No Cussing Club (NCC), nocussing.com, for at least two days in a row. On day one, the group hacked into the website, replacing the content with links to images of alleged e-mail conversations. The e-mails appear to be from the founder’s e-mail account, accusing organization members of forgery and using the site for their own personal financial gains. The website was also replaced with Anonymous’s logo and a message. On January 22, they again attacked the website, by means of a Distributed Denial-of-service attack (DDoS), bringing it offline periodically throughout the day. Anonymous attacked the Scientology website in 2008 with a DDoS attack, taking it off-line for at least two days.

“It has come to our attention that the creators of the no cussing club, McKay and Brent Hatch have done so at great personal gain. Their material promotes the organization as the brainchild of their 14-year-old son, when actually the material is written by his parents, who also manage his profitable career while using his speaking events to plug their own material,” said Anonymous on the hacked website. On Encyclopedia Dramatica, a satire Wiki, they claim further responsibility for the hack and exposition saying they managed to break into McKay and Brent Hatch’s email accounts. “[the accounts got] haxx0rd and via this astonishing development passwords were got and a certain website got its shit ruined.”

According to the NCC’s website, it has 20,000 members worldwide, was founded in 2007 by McKay Hatch, a 14-year-old boy, and aims at discouraging swearing in public places such as schools. In 2008, McKay even succeeded in making cussing illegal in his hometown of South Pasadena, California and has appeared on various talk shows such as that of Doctor Phil. However, according to e-mails leaked to Wikinews, allegedly written by the boy’s father Brent, a motivational speaker also owning Dawson Publishing, the parents are allegedly using the site and their son’s material for their own personal financial gain. Anonymous also claims that the parents have forged some of their son’s writings and claim it to be his.

The e-mails allege that Brent along with his publishing company, the name which “nocussing.com” is also registered under, were trying to set up assemblies in the No Cussing Club’s name at schools across the United States for US$1,500.00 per show and would then pocket the money, doing the same for postcards they created for churches and schools.

“McKay spoke last night to a group of 40 people, and at the end of his presentation, there wasn’t a dry eye in the crowd. I know this is going to work because the message is so important. Thanks for all you do and I hope we can work together for a long time, and of course make money in the process,” said Brent in an alleged e-mail conversation on November 25, 2008. Earlier in August 2008, Brent spoke about hoping to reach a “goal” of “2.5 million dollars” by selling thousands of postcards to “schools and churches”.

On January 19, 2009, ABC News.com reported that McKay claimed Anonymous was sending him and his family hate e-mail and death threats, nearly 50,000 per day, “almost all of them filled with obscenities” and spam. On the NCC’s website, McKay calls himself the “most cyberbullied kid on the planet” because of Anonymous’s attacks.

“A lot of people were saying I was taking away their freedom of speech,” said McKay to ABC News on January 16. “All I was trying to do was raise awareness.” He says he formed the club because his schoolmates were sick of hearing people swear in public. Wikinews contacted the NCC to confirm or deny the reports, but would only say that “the FBI is [working] on it [the case]” including “our attorney and we will press charges” against those who are responsible for the crimes.

Anonymous is known to prank and hack websites and e-mail accounts. In September 2008, the group hacked into BillOreilly.com, the official website of Fox News Channel commentator Bill O’Reilly, exposing personal information of the site’s users in a document posted on the internet.

The NCC is located in South Pasadena. According to the California Penal Code §502 part C of the computer hacking laws, depending on the offense if caught, punishments could be a “fine not exceeding ten thousand dollars ($10,000), or by imprisonment in the state prison for 16 months, or two or three years, or by both that fine and imprisonment, or by a fine not exceeding five thousand dollars ($5,000), or by imprisonment in a county jail not exceeding one year, or by both that fine and imprisonment”.

On October 20, 2008, Dmitriy Guzner, aged 18 from New Jersey, admitted to the charges related to carrying out the DDoS attack on Scientology’s website. He was subsequently charged with computer hacking crimes and faces a maximum sentence of ten years imprisonment.

Retrieved from “https://en.wikinews.org/w/index.php?title=Internet_group_Anonymous_hacks_No_Cussing_Club%27s_website,_owner%27s_e-mail_account&oldid=1719936”

Dying Canadian infant moved to U.S. hospital for medical treatment

Tuesday, March 15, 2011

A thirteen-month-old Canadian infant dying from a unknown neurological condition was transferred Sunday night from a Canadian hospital, where he had received treatment since October 2010, to a U.S. hospital. In January, a Canadian Superior Court judge had ruled that the Canadian hospital could remove the infant’s breathing tube against the parents’ wishes and issued a do-not-resuscitate order.

‘Now that we have won the battle against the medical bureaucracy in Canada, the real work of saving Baby Joseph can begin.

According to court documents, Joseph Maraachli, known as “Baby Joseph”, has been repeatedly diagnosed as in a vegetative state with no hope of recovery after suffering an episode of “seizure activity” at age six months. At that time, an MRI showed “a reduction in brain size associated with cells dying from metabolic stress.” He stopped breathing in October and was hospitalized at Ontario’s London Health Sciences Centre (LHSC) where he remained until Sunday. A panel of five pediatric clinic and three neurology physicians subsequently concluded that “there will be no recovery and no treatment options exist for this progressive neurodegenerative disorder.”

The infant’s parents, Moe Maraachli and Sana Nader, wanted Joseph to receive a tracheotomy, which combined with mechanical breathing devices, would allow him to be transferred home, his family acting as care givers. Several years previously, the Maraachli’s daughter had died of a similar neuro-degenerative condition. They used their daughter, Zina, as an example. After doctors performed a tracheotomy on her, she returned home for several months before returning to die at the hospital. This time hospital refused to perform a tracheotomy on Joseph because there was no hope of recovery. After the judge ruled in the hospital’s favor in January, pressure against the hospital intensified and the hospital received threats.

The case has generated controversy primarily from groups such as the Terri Schiavo organization, Priests for Life (PFL), and the American Center for Law & Justice who represents the parents. The parents transferred the infant to the Cardinal Glennon Children’s Medical Center in St. Louis, Missouri to obtain a second opinion. PFL nation director, Father Pavone, traveled to Canada Sunday night to aid in the transfer. He said in a press release: “After around-the-clock negotiations, this really became a race against time.”

After successfully moving Joseph to the St. Louis hospital, Father Pavena said, “Now that we have won the battle against the medical bureaucracy in Canada, the real work of saving Baby Joseph can begin.”

Retrieved from “https://en.wikinews.org/w/index.php?title=Dying_Canadian_infant_moved_to_U.S._hospital_for_medical_treatment&oldid=1199712”

Characteristics Of Good Sunglasses In Wichita, Ks

byAlma Abell

More and more individuals are suffering from eye related problems throughout the globe because of rising amount of ultra violet radiation. Eye experts are recommending that individuals wear sunglasses in Wichita, KS to protect their eyesight from injurious ultra violet rays. Excessive exposure to ultra violet rays of the sun can lead to eye problems like cataracts. Bear in mind that not all sunglasses can block ultra violet rays, thus it is important that you select sunglasses fitted with lens which can block the sun’s ultra violet radiation. Here are a few of the essential features of quality sunglasses to aid you select the appropriate pair.

A quality pair of sunglasses will have ultra violet protection information on its product sticker. There are different kinds of ultra violet radiation, and it is important that you have a thorough understanding of what this means. Ultraviolet B radiation is the major concern for eyes. Scientists have discovered a link between eye disease and prolonged exposure to the sun’s ultra violet rays. Ultra violet B radiation is regarded as more dangerous to the skin and eyes than ultra violet A radiation. Top quality sunglasses should be able to block 99.9 percent of both ultra violet B rays and ultra violet A rays. Check the UV protection information carefully to ensure you are receiving the degree of protection you want and to avoid needless regrets later.

Sunglasses lenses are available in different types and they have a wide variety of functionality. Polarized lenses filter some types of horizontal light waves, significantly decreasing blinding glare as well as the resulting eye strain. Blue-blocking lenses might provide additional protection to individuals with light or blue colored eyes who might be highly susceptible to macular damage caused by blue light. Polycarbonate lenses are lightweight and impact-resistant, with extremely good optical clarity. Photochroic lenses automatically lighten or darken in accordance with the changing light intensities so as to shield your eyes in a broad range of conditions. Each type of sunglasses in Wichita, KS lens posses its own unique capability and functionality. Thus, it is essential to choose the best sunglasses lens that will best meet your needs.

14 killed in Russian bus-truck collision

Saturday, March 28, 2009

Fourteen have died and four more have been injured after a bus and a truck collided near Moscow, Russia. The bus caught fire in the accident.

“According to our latest information, 14 people died — the driver of the truck and 13 people on the bus,” said a spokeswoman for the Emergency Ministry. The crash occurred in Petushinsky, a district 100 kilometres (60 miles) to Moscow’s east.

The crash occurred on the Moscow-Nizhny Novgorod-Ufa highway, and the death toll may yet rise as the burnt-out wreckage makes identifications difficult. The death toll has already been revised from 25. A criminal investigation has been launched regarding possible violations of traffic laws.

It is unclear where the vehicles were going. Reports suggest both were headed towards Moscow. It is thought that the truck left its lane and crossed into the path of the bus.

Retrieved from “https://en.wikinews.org/w/index.php?title=14_killed_in_Russian_bus-truck_collision&oldid=4579798”

2-year-old dies in car in 100ºF heat with windows rolled up

Friday, August 24, 2007

A two-year-old girl was found dead inside a car yesterday in Union Township, Clermont County, Ohio

The car was parked outside the Glen Este Middle School with all windows rolled up. High temperatures in the area reached 100ºF (~38ºC). Police said that the girl had been inside the car for hours before her death.

A friend of the family said the child was Cecelia Slaby, however police are not reporting any personal information.

The car was registered to the school’s vice principal, Brenda Nesselroad-Slaby. The school staff had to report to work to prepare for the start of school next week.

The family friend that identified the girl also told News 5 in Cincinnati that Nesselroad-Slaby was scheduled to attend a 7 a.m. meeting, but decided that was too early in the day to drop off Cecelia, so she ran several errands instead. The source said Cecelia likely fell asleep in the car and Nesselroad forgot about her when she did go to the school, as she usually does not care for the child in the morning. However, police have not released any specific details. The family friend described Nesselroad as “mother of the year.”

The National Highway Traffic Safety Administration says the temperature inside a closed vehicle setting in sunlight can raise nearly 20 Fahrenheit degrees (11 Celsius degrees) in just three minutes. Another three or four minutes, and the administration says a car’s temperature can reach 125ºF (~52ºC). Heatstrokes occur when the body reaches a temperature of 104ºF (40ºC).

No charges have been filed. An autopsy has been scheduled.

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Canterbury farmers to get aid because of snow

Tuesday, June 27, 2006

The New Zealand government officials have announced that it will give NZ$160,000 in aid to help farmers who were affected by the huge amounts of snow in Canterbury, New Zealand two weeks ago.

The aid package will provide four regional offices for co-ordination, food supplies and ongoing support.

The Federated Farmers for mid Canterbury say that the aid will be a start to what looks like a tough winter. President of the mid Canterbury Federated Farmers Rupert Curd says, “It is too early to say exactly how much help the relief package will provide.”

The snow has not yet reached a crisis point.

The Insurance Council has estimated the cost of the snow storm has reached $35 million so far. Chief Executive of the Insurance Council says, “There has been damage to homes, commercial premises both on farms and in town and vehicles. Businesspeople who have been without power are also claiming for loss of income.”

The Minister of Agriculture Jim Anderton has said that they are not ruling out giving further aid.

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